Shipping and Returns

The Customer shall be responsible to the Company for ensuring the accuracy of the terms of any Order (including any applicable specifications) submitted by the Customer, and for giving the Company any necessary information relating to the purchase of the Products pursuant to any Order.

No Order which has been accepted by the Company may be cancelled by the Customer except with the agreement in writing of the Company and on terms that the Customer shall indemnify the Company in full against any and all loss (including without limitation loss of profit or costs), damages, charges and expenses incurred by the Company as a result of such cancellation.  The Company cannot accept return of Products except by prior agreement of the Company in writing.  Products returned to the Company one month or later after delivery will incur a charge of 10% of the purchase price of such Products.

Claims for damages and/or shortages will not be allowed unless the Company is notified of such damages and/or shortages in writing within 48 hours of receipt by the Customer of the relevant Products.

The Company reserves the right to make any changes in the specifications of the Products which are required to conform with any applicable safety or other statutory requirements or which do not materially affect their quality or performance.

Any typographical, clerical or other error or omission in any sales or marketing literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Company shall be subject to correction without any liability on the part of the Company.

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